Effective Date: [Insert Date]
1. Introduction
Lakeside Garden Gallery (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.
2. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and mailing address.
- Transactional Information: Details of purchases, services requested, and payment information.
- Website Usage Data: IP address, browser type, operating system, referring URLs, and pages visited on our website.
- Communications: Records of your interactions with us, including inquiries and feedback.
3. How We Use Your Information
Your personal information may be used for the following purposes:
- Service Delivery: To provide products and services you request, including order processing and delivery.
- Customer Support: To respond to your inquiries and provide customer service.
- Marketing Communications: To send you newsletters, promotional materials, and other communications, subject to your consent.
- Website Improvement: To analyze website usage and improve our website’s functionality and user experience.
- Legal Compliance: To comply with legal obligations and protect our legal rights.
4. Consent
By providing us with your personal information, you consent to our collection, use, and disclosure of that information as described in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.
5. Disclosure of Your Information
We may disclose your personal information to:
- Service Providers: Third-party vendors who assist us in operating our website, conducting our business, or providing services to you, provided they agree to keep your information confidential.
- Legal Authorities: When required by law or to protect our rights and safety or the rights and safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
7. Access and Correction
You have the right to access your personal information held by us and to request corrections if you believe the information is inaccurate or incomplete. To make such a request, please contact us using the information provided below.
8. Retention of Personal Information
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law.
9. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. You can set your browser to refuse cookies or alert you when cookies are being sent.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of each website you visit.
11. International Data Transfers
Your personal information may be stored and processed in any country where we have facilities or in which we engage service providers. By using our website, you consent to the transfer of information to countries outside your country of residence, which may have different data protection rules.
12. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.
14. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Lakeside Garden Gallery
10753 Heart Lake Road, Brampton, On L6Z 0B7
Email: info@lakesidegardengallery.com
Phone: 905-846-3773